Friday, 27 August 2010

Three For the Price of One

I used to like cooking in a slow cooker/Crock Pot. Actually I still do but it's just not so straightforward anymore.

When we were both working back in Blighty I'd roughly chop and throw all the ingredients in the pot in the morning and come home to a great meal in the evening. When the kids came along and I was consumed with milk and pureeing my slow cooker was a great friend. It worked beautifully in India and made the lamb (read goat in all probablility) nice and tender (!)

My UK slow cooker would not work here due to the difference in US/UK voltage - exactly half.

We bought a new US one....and then the fun began.

The first tried and religiously tested recipe that should take 6-8 hours to cook was nuked in 3. Thankfully I was around to save it. I was confused. I was sure I hadn't dome anything differently.

The second tried and tested recipe went the same way ~ that time we weren't so lucky and it was a take-away for dinner.

The third, new and never before attempted recipe...followed to the letter...was an 'almost' disaster. Cooked and ready way before it's recommended 4 hours and honestly there is nothing worse than soggy mushy rice. I thought I had a slow cooker with an identity crisis. It wanted to be a microwave.

I decided to call Crock Pot and seek their advice....Their response...Must be faulty we'll send you a new one exactly the same as the one you have. Oh OK thanks...shall I send this one back? No just keep the lid and pot because you never know when you might need spares. OK, thanks very much.

The new one arrived in a matter of days. It wasn't the same. It looked like it belonged in an M&S 80's Country kitchen. I called Crock Pot again....I think you've sent me the wrong one, it doesn't really matter but, well it's the point, like for like you said. No problem, we'll send you another. Well thank you, how do I send this one back? No, no, no just keep it, you never know when you might need two and you can use the lid and the pot as spares. But I already have spares. It'll cost you $50 to ship it back. Oh OK I'll keep it then.....

...And in the meantime I tested it out. The same first exact same recipe was again done and cooked in half the time?

Once a faulty slow cooker, but twice?

The third slow cooker in my US collection duly arrived, it is the right colour but like it's sisters it also thinks it's a microwave. I have no idea why. Nobody else in the house or the landlord cares. All I know is that I need to half the cooking time and be here to keep an eye on things, which kind of negates the beauty of 'Crock potting' or Micropotting as I'm inclined to call it.

Great customer service from Crockpot though.

2 comments:

  1. Oh Emma, we though living in India was interesting. Life just keeps throwing curve balls doesn't it. Thanks for another giggle, love the idea of Micro-potting.

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  2. That's so funny! I'm assuming it's not so simple as the setting being stuck on High (vs. Low?)

    I could only imagine that the UK vs. the US crockpots are manufactured the same, right? Same input of electricity/power?

    Enjoy the 3 Crocks!

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